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Frequently Asked Questions (FAQ) |
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How
Does it Work? |
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We understand
that tax is not everyone's cup of tea, so we've designed a system that
is as simple as possible for you, and yet allows us to get you the
biggest refund that you're legally entitled to.
3 Simple Steps for You
1. Login to My Tax Return
2. Answer the questionnaire
3. Submit your tax return to us
3 Simple Steps for Us
1. One of our accountants will review
your tax return within 24 hours, and identify any potential tax
deductions and tax offsets.
2. Your accountant will contact you by
your preferred method within the following 24 hours to discuss your return
and any issues.
3. Once you are happy with the outcome,
your tax return will be lodged within 24 hours of receiving your
authority & payment. |
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How
much does it cost? |
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Standard Tax Return |
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Includes all income,
Deductions & Tax Offsets (except Dividends & Distributions, Capital
Gains, Rent & Business). |
$69 |
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Investor Tax Return |
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Includes Standard Tax Return and all
Dividends, Distributions & Capital Gains. |
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$89 |
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Property Investor Tax Return |
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Includes Standard Tax Return, Investor
Tax Return and All income & expenditure related to your Investment
Property. |
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$69
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$89
per property |
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Business Tax Return |
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Every business has it's own
circumstances and is subject to more complex taxation rules, so
please
contact us for a competitive quote. |
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Fee from Refund |
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Don't pay up front, get your fee
deducted from your refund. |
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$20 |
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Fast Refund |
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Get an advance on your refund paid
into your bank account within 48 hours, and your fee deducted from your
refund (a valid credit card (Mastercard/Visa
only) and $10 security fee is required) |
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$134 - $224 (depending upon the
refund amount) |
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Multiple Tax Returns |
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Do you have more than 1 tax return to
lodge, or more than 1 Investment property? We are more than happy
to give you a discount. |
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20% |
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Audit Insurance |
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Protect yourself against the cost of
an unexpected tax audit for 5 years (includes audit associated fees up
to $500) |
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20% of the fee |
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How
long does it take to get my tax refund? |
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The Australian Taxation
Office (ATO) usually processes tax returns within 10-14 days. |
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How
do I get Started? |
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Can
I save my information and finish it later? |
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Absolutely. We have
invested in secure internet technology that will save your information
in a secure environment and you can come back at any time to finish your
tax return. Simply click the "Save for Later" button at the
bottom of the screen that you're in at the time, and enter a password. |
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How
long does it take to complete a typical tax return? |
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10-20 minutes
should be sufficient for you to complete the questionnaire for a typical
tax return. Within 24 hours, one of our accountants will
contact you to discuss your tax return and how we can maximise your tax
refund. |
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Who
is MyTaxRefund.com.au? |
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MyTaxRefund.com.au is
wholly owned and operated by Guardian Accounting. |
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What
if I enter the wrong information? |
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If you discover that you
have entered some incorrect information, please
contact us ASAP so that we can make any corrections. |
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Is
your website secure? |
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Absolutely.
We understand the importance of maintaining the privacy of your
information, and we have
implemented appropriate SSL encryption technology. As with
any internet facility you can play an important role in maintaining your
security, such as keeping your tax file number and password private.
If you become aware of any breach of security please notify us
immediately so that we can take action. |
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Can I do also my tax return by mail or email or fax? |
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If you would prefer to send your tax documents to us via the mail or email or fax please download our
2008 Checklist here.
Complete and send with your tax documents to the address on the checklist.
There is an additional $20 surcharge to do your tax return this way.
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What
other services do you provide? |
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Our parent
firm is Guardian Accounting which provides services such as;
- Business accounts & tax returns,
- Business
Activity Statements,
- GST advice,
- Tax Planning,
- Business Structures,
- FBT
Planning & Compliance,
- Cashflow Analysis & Projections,
- MYOB Training &
Support,
- Business Sale & Purchase advice,
- Self Managed Super Fund
accounts & tax returns.
For more information please check out
the website
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©
2008 Guardian Accounting. All rights reserved. |
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