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| Frequently Asked Questions (FAQ) |
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| How Does it Work? | ||||||||
| We understand
that tax is not everyone's cup of tea, so we've designed a system that
is as simple as possible for you, and yet allows us to get you the
biggest refund that you're legally entitled to. 3 Simple Steps for You 2. Answer the questionnaire 3. Submit your tax return to us 3 Simple Steps for Us 1. One of our accountants will review your tax return within 24 hours, and identify any potential tax deductions and tax offsets. 2. Your accountant will contact you by your preferred method within the following 24 hours to discuss your return and any issues. (Not applicable to "Express Tax Returns") 3. Once you are happy with the outcome, your tax return will be lodged within 24 hours of receiving your authority & payment. |
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| How much does it cost? | ||||||||
| Education Tax Refund Claim | ||||||||
| Are you not required to lodge a tax return, but are entitled to the Education Tax Offset? – Simply complete the tax return questionnaire, including the Education Tax Refund section, and an accountant will contact you within 24 hours to discuss your claim. Upon receipt of payment and signed documents your tax return will be lodged. | $49 | |||||||
| Express Tax Return | ||||||||
| Our fastest tax return. Lodged within 24 hours of receiving your authority & payment. (Includes all income, Deductions & Tax Offsets except Dividends & Distributions, Capital Gains, Rent & Business) | $49 | |||||||
| Advanced Tax Return | ||||||||
| Includes all income, Deductions & Tax Offsets (except Dividends & Distributions, Capital Gains, Rent & Business). Within 24 hours your accountant will contact you to discuss your tax return and recommend strategies to maximise your tax refund. | $69 | |||||||
| Investor Tax Return | ||||||||
| Includes Standard Tax Return and all Dividends, Distributions & Capital Gains. Within 24 hours your accountant will contact you to discuss your tax return and recommend strategies to maximise your tax refund. | $89 | |||||||
| Property Investor Tax Return | ||||||||
| Includes Standard Tax Return, Investor Tax Return and All income & expenditure related to your Investment Property. Within 24 hours your accountant will contact you to discuss your tax return and recommend strategies to maximise your tax refund. | $69 + | $89 per property | ||||||
| Business Tax Return | ||||||||
| Every business has it's own circumstances and is subject to more complex taxation rules, so please contact us for a competitive quote. | ||||||||
| Fee from Refund | ||||||||
| Don't pay up front, get your fee deducted from your refund. | $25 | |||||||
| Multiple Tax Returns | ||||||||
| Do you have more than 1 tax return to lodge, or more than 1 Investment property? We are more than happy to give you a discount. | 20% discount | |||||||
| Audit Protection | ||||||||
| Protect yourself against the cost of an unexpected tax audit for 5 years. | $29 | |||||||
| How long does it take to get my tax refund? | ||||||||
| The Australian Taxation Office (ATO) usually processes tax returns within 10-14 days. | ||||||||
| How do I get Started? | ||||||||
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| Can I save my information and finish it later? | ||||||||
| Absolutely. We have invested in secure internet technology that will save your information in a secure environment and you can come back at any time to finish your tax return. Simply click the "Save for Later" button at the bottom of the screen that you're in at the time, and enter a password. | ||||||||
| How long does it take to complete a typical tax return? | ||||||||
| 10-20 minutes should be sufficient for you to complete the questionnaire for a typical tax return. Within 24 hours, one of our accountants will contact you to discuss your tax return and how we can maximise your tax refund. (Express Tax Return not included) | ||||||||
| Who is MyTaxRefund.com.au? | [top] | |||||||
| MyTaxRefund.com.au is wholly owned and operated by Guardian Accounting. | ||||||||
| What if I enter the wrong information? | ||||||||
| If you discover that you have entered some incorrect information, please contact us ASAP so that we can make any corrections. | ||||||||
| Is your website secure? | ||||||||
| Absolutely. We understand the importance of maintaining the privacy of your information, and we have implemented appropriate SSL encryption technology. As with any internet facility you can play an important role in maintaining your security, such as keeping your tax file number and password private. If you become aware of any breach of security please notify us immediately so that we can take action. | ||||||||
| What other services do you provide? | ||||||||
Our parent
firm is Guardian Accounting which provides services such as;
For more information please check out
the website
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© 2008-2009 Guardian Accounting. All rights reserved. |
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